Frequently Asked Questions
You can learn more from our most asked questions.
At Diva’s Care Cleaning, we believe in transparency and trust. That means answering your questions clearly and confidently so you know exactly what to expect when you choose us.
Do you do background checks on your employees?
Yes. Every member of our team is thoroughly vetted before joining Diva’s Care Cleaning. We conduct full background checks and hire only highly trained, experienced professionals who share our values of respect, reliability, and quality.
Are your products toxic?
No. We proudly use eco-friendly, non-toxic cleaning supplies that are safe for people, pets, and the planet. Our products deliver powerful results without harmful chemicals.
What safety protocols do you follow for your cleaning staff?
The safety of our team and clients comes first. Our staff follows strict safety guidelines, uses proper protective equipment, and adheres to OSHA regulations to ensure a safe, compliant work environment.
Are you licensed and insured?
Absolutely. Diva’s Care Cleaning is fully licensed and insured, so you can have complete confidence in our professionalism and accountability.
What are your pricing options and packages?
We offer flexible cleaning packages tailored to your needs—daily, weekly, bi-weekly, and monthly. Pricing is based on the size of your space, type of service, and frequency. Call us for a personalized consultation and quote.
Do you bring your own cleaning supplies and equipment?
Yes. Our team arrives fully equipped with professional-grade cleaning products, tools, and equipment. If you prefer we use your products, we’re happy to accommodate upon request.
Can I book recurring cleanings?
Yes. Many of our clients enjoy the convenience of regular service. We offer weekly, bi-weekly, and monthly schedules to keep your space consistently fresh.
Do you offer one-time deep cleans?
Absolutely. Whether you’re moving in, moving out, preparing for an event, or just need a thorough reset, our deep cleaning service covers every detail.
Do you clean on weekends or evenings?
We understand that flexibility is important. Our team can arrange after-hours, evening, or weekend services to fit your schedule.
What kinds of spaces do you clean?
We specialize in residential homes, medical offices, office buildings, and restaurants. Each service is customized to meet the unique needs of the space and industry.
Do I need to be home or onsite during the cleaning?
Not at all. Many clients provide secure access instructions so we can clean while they’re away. Rest assured, your property is in trusted hands.
How do I book a cleaning?
You can call us directly, send us an email, or fill out our contact form online. We’ll walk you through the process, answer any questions, and schedule your service.
Do you offer gift certificates?
Yes! Give the gift of a spotless space to friends, family, or colleagues. Our gift certificates are available for any service or amount.
What’s your cancellation policy?
We understand that schedules change. We simply ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your service.
Do you offer employment opportunities?
Yes. Part of our mission is to empower our community through job creation. We’re always looking for motivated individuals who share our passion for excellence.
Call Us If You Have Questions
